FixDeviceProblems.comHow to resolve connectivity issues with the WORX Landroid robotic mower
Introduction
The WORX Landroid robotic mower is known for its ability to efficiently mow lawns of up to 1,000 m², thanks to its intelligent AIA navigation technology that allows it to maneuver easily in narrow passages. However, like any connected device, it may encounter Wi-Fi connectivity issues, which can limit some of its smart features. This article guides you in identifying and resolving these connectivity problems, so you can fully enjoy the capabilities of your WORX Landroid.
Check Wi-Fi network compatibility
The WORX Landroid is designed to connect to 2.4 GHz Wi-Fi networks. Make sure your router broadcasts on this frequency, as 5 GHz networks are not compatible with the robot. If your router is dual-band, check that it is indeed broadcasting a 2.4 GHz signal and that your Landroid is connected to it.
How to check your Wi-Fi network frequency
- Access your router settings via a web browser.
- Look for the wireless network broadcasting settings.
- Ensure that the 2.4 GHz network is enabled and broadcasting.
Check Wi-Fi signal strength
The quality of the Wi-Fi connection depends on the strength of the signal received by the robot. If the charging station is installed far from the router or if obstacles interfere, the signal may be weak.
How to improve signal strength
- Place the Landroid's charging station close to the router, if possible.
- Avoid physical obstacles between the router and the charging station.
- Use a Wi-Fi repeater to extend the network coverage if necessary.
Manually configure Wi-Fi using a USB drive
If the connection via the mobile app fails, you can manually configure the Wi-Fi using a USB drive.
Steps for manual configuration
- Ensure that the Landroid is running the latest firmware version.
- Log in to your WORX Landroid account on the official website.
- Access the Wi-Fi configuration section and enter the name (SSID) and password of your network.
- Download the configuration file generated in .json format.
- Copy this file to a USB drive formatted in FAT32.
- Insert the USB drive into the dedicated port of the Landroid and follow the on-screen instructions.
This method allows you to set up Wi-Fi without using the mobile app.
Check the network security settings
Some router security settings may prevent the Landroid from connecting. Firewalls or MAC filters can block the connection.
How to adjust the security settings
- Temporarily disable the router's firewall to test the connection.
- Make sure MAC address filtering is not enabled, or add the Landroid's MAC address to the whitelist.
Update the Landroid firmware
Regular firmware updates can fix bugs and improve connectivity. Make sure your Landroid has the latest firmware version.
How to update the firmware
- Connect the Landroid to your Wi-Fi network.
- Log in to your WORX Landroid account online.
- Check for available updates and follow the instructions to install them.
Contact WORX support
If, despite these steps, connection issues persist, it is recommended to contact WORX technical support for personalized assistance.
How to contact support
- Visit the official WORX website and go to the support section.
- Fill out the contact form detailing the problem encountered.
- A technician will respond to you as soon as possible.
Conclusion
The WORX Landroid is an efficient tool for maintaining your lawn. By following these steps, you can resolve most connection issues and fully enjoy the smart features of your robotic mower.