Guide to unblocking coffee pods stuck in the CAFE ROYAL SWITZERLAND PROFESSIONAL machine

The CAFE ROYAL SWITZERLAND PROFESSIONAL coffee machine is known for its elegant design and compatibility with 100% compostable coffee pods. However, it may happen that coffee pods get stuck inside, disrupting your coffee experience. This guide will help you resolve this issue effectively.

Understanding how the machine works

Compatibility with coffee pods

This machine is designed to work exclusively with 100% compostable coffee pods, providing an eco-friendly alternative to traditional capsules. Make sure to use compatible coffee pods to avoid any malfunctions.

Main features

  • 19-bar pressure for optimal aroma extraction.
  • 1.3 L water tank capacity, equivalent to about 12 cups.
  • Compact design with dimensions of 153 x 267 x 373 mm and a weight of approximately 3.5 kg.
  • Automatic shut-off function for safe use.

Steps to unblock a stuck coffee pod

1. Turn off the machine

Before any intervention, ensure that the machine is turned off and unplugged to avoid any electrical risk.

2. Open the coffee pod compartment

Access the compartment where the coffee pods are inserted. Gently remove any visible pod that may be obstructing the mechanism.

3. Check the brewing mechanism

Inspect the brewing mechanism for any obstructions. If a coffee pod is stuck, try to gently remove it using a non-metallic tool to avoid damaging the machine.

4. Clean the residues

Use a damp cloth to clean the coffee residues inside the machine. This ensures smooth operation and prevents future blockages.

5. Perform a rinse cycle

After removing the stuck pod, fill the water tank and perform a rinse cycle without inserting a coffee pod. This helps clean the internal circuit.

Tips to avoid future blockages

Use compatible coffee pods

Make sure to only use 100% compostable coffee pods that are compatible with your machine to ensure optimal performance.

Regularly maintain the machine

Clean your machine regularly following the manufacturer's instructions. Proper maintenance extends the lifespan of the device and prevents issues.

Avoid overloading

Do not overload the coffee pod compartment. Insert one pod at a time to avoid blockages.

When to contact customer service

If, despite these steps, the problem persists, it is recommended to contact the customer service of CAFE ROYAL SWITZERLAND PROFESSIONAL for professional assistance.

By following these tips, you can fully enjoy the features of your coffee machine, including its 19-bar pressure and 1.3 L capacity, while avoiding the inconveniences of stuck coffee pods.

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