FixDeviceProblems.comWhat to do if your Mammotion LUBA AWD-1000 mower gets stuck frequently
The Mammotion LUBA AWD-1000 is an innovative robotic mower designed to simplify lawn maintenance. Equipped with all-wheel drive and capable of handling slopes of up to 80% (38 degrees), it is ideal for complex terrains. Additionally, it offers wireless peripheral installation thanks to its advanced RTK-GNSS system and multi-sensor navigation. However, if your LUBA AWD-1000 gets stuck frequently, several factors may be at play. Here are some tips to identify and resolve these issues.
1. Check for obstacles on the terrain
Remove clutter
Although the LUBA AWD-1000 is equipped with a triple-redundancy obstacle avoidance system, including visual recognition, ultrasonic radar, and physical sensors, it is essential to ensure that your lawn is free of objects such as toys, branches, or stones that could hinder its operation.
Inspect high-risk areas
Identify the areas where the robot gets stuck most often. Uneven terrain or slopes greater than 80% can pose problems, even for a device as capable as the LUBA AWD-1000.
2. Regularly maintain the robot
Clean the wheels and blades
Debris can accumulate on the wheels or blades, reducing the robot's efficiency. Clean them regularly to ensure optimal performance.
Check the condition of the blades
Dull blades can lead to blockages. The LUBA AWD-1000 allows you to adjust the cutting height between 25 and 70 mm. Make sure the blades are in good condition and adjust the cutting height according to the length of your grass.
3. Update the robot's software
Check for available updates
The LUBA AWD-1000 is compatible with the Mammotion app, offering multi-zone management and integration with Alexa and Google Home. Make sure the robot's software is up to date to benefit from the latest improvements and bug fixes.
Reset the robot if necessary
If problems persist, consider resetting the robot to factory settings. Refer to the user manual for the exact procedure.
4. Consult customer service
Contact technical support
If, despite these checks, the robot continues to freeze frequently, it is recommended to contact Mammotion's customer service for assistance. The LUBA AWD-1000 comes with a two-year warranty, and the customer service team is committed to providing a professional response within 24 hours.
Check warranty conditions
Ensure that your robot is still under warranty and inquire about the terms of coverage in case of repair or replacement.
By following these steps, you should be able to resolve the freezing issues of your Mammotion LUBA AWD-1000 lawn mower and fully enjoy its advanced features for maintaining your lawn.