Why is my Ultenic K20 not charging?
Check the electrical connection
Make sure your Ultenic K20 air fryer is properly plugged into a functioning outlet. A loose connection or a faulty outlet can prevent the device from turning on.
Inspect the power cord
Examine the power cord for any signs of damage or wear. A damaged cord can interrupt the electrical supply to your Ultenic K20, which has a power of 2850W for fast and efficient cooking.
Check the device's standby status
When you plug in the K20, it is in standby and ready to use. Make sure the device is not simply in sleep mode and try to wake it up using the LED touchscreen.
Consult the user manual
Refer to the user manual of the Ultenic K20 for specific troubleshooting instructions. The manual may provide solutions tailored to your situation.
Contact customer service
If none of the previous steps resolve the issue, it is recommended to contact Ultenic customer service for further assistance.
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