FixDeviceProblems.comWhat to do when the screen of the Sony Alpha 9 II stays black or won't turn on
The Sony Alpha 9 II is a full-frame digital SLR camera designed to deliver exceptional performance. However, like any electronic device, it may happen that the screen stays black or won't turn on. If you encounter this problem, there are several simple solutions to try before contacting a professional. In this article, we will explore the steps to follow to resolve this issue while highlighting the remarkable features of the Alpha 9 II.
1. Check the battery status
The first step is to check that the battery of your Sony Alpha 9 II is sufficiently charged. The Alpha 9 II is equipped with a NP-FZ100 lithium-ion battery, offering exceptional battery life, but if it is discharged, the screen will not turn on. Make sure the battery is properly inserted and fully charged.
2. Check the screen settings
LCD screen and electronic viewfinder
The Sony Alpha 9 II has a 3-inch LCD screen with a resolution of 1.44 million dots. If the screen stays black, it is possible that the "Screen off" mode is activated or that the electronic viewfinder is being used by default. To return to the display on the screen, simply adjust the settings in the camera menu and disable the electronic viewfinder.
3. Reset the camera settings
If the screen still remains black, resetting the settings may resolve the issue. The Sony Alpha 9 II offers a complete reset option in its menu. This restores the default settings and can correct anomalies related to the screen. To do this, access the menu, then go to "Settings," and select "Reset."
4. Check the HDMI cable connection
If you have connected the Alpha 9 II to an external monitor via HDMI, it is possible that the camera's screen is no longer displayed due to the output to another screen. The Sony Alpha 9 II features a Type-A HDMI port, and if the cable is poorly connected or damaged, this could result in a black screen. Disconnect the HDMI cable to see if the device's screen turns back on.
5. Update the firmware
The Sony Alpha 9 II offers firmware update functionality. If your device is not up to date, software bugs may affect the screen display. Visit the Sony website and download the latest version of the firmware to ensure optimal performance of your device.
6. Hardware issue: contact technical support
If all the previous steps fail and the screen of the Sony Alpha 9 II remains black, there may be a hardware problem, such as a screen failure or internal component issues. The Sony Alpha 9 II is a high-end model with a 3.69 million dot OLED viewfinder, so such a malfunction likely requires professional intervention. Contact Sony support for assistance or consider warranty repair.
Conclusion
The Sony Alpha 9 II is a top-of-the-line camera designed for professional photographers, offering exceptional features such as ultra-fast autofocus and a continuous shooting rate of 20 frames per second. If the screen remains black or does not turn on, it is important to follow these simple steps to troubleshoot the issue. If in doubt, do not hesitate to consult a professional to avoid further damaging your device. With its clear LCD screen and high-resolution electronic viewfinder, the Alpha 9 II remains one of the best choices for demanding photographers.