What to do when the Olympus Stylus TG-850 iHS won't turn on?

The Olympus Stylus TG-850 iHS is a compact, waterproof, and shock-resistant camera, perfect for adventurers. However, like any electronic device, it can sometimes encounter technical issues. If your Olympus TG-850 iHS won't turn on, here are some steps to follow to resolve the problem.

1. Check the battery of the Olympus Stylus TG-850 iHS

The first thing to do when your Olympus Stylus TG-850 iHS won't turn on is to check the battery. A dead or improperly inserted battery can prevent the device from starting.

Checking the battery

Remove the battery and inspect it to ensure it is not corroded or damaged. If you have another compatible battery, try replacing it to see if the problem persists.

Charging the battery

Make sure the battery is properly charged. Use a compatible charger for the Olympus Stylus TG-850 iHS, and let it charge for at least 30 minutes before attempting to turn the device back on.

2. Check the power button status

If the battery is in good condition and properly inserted, the issue may lie with the power button itself. Sometimes, debris or dust can prevent proper contact with the internal components.

Cleaning the power button

Use a dry cloth or a soft brush to clean around the power button. If dust or dirt has accumulated, it could hinder the button's functionality.

Testing the power button

Press firmly on the power button to see if it responds. If the button seems stuck or unresponsive, it may require repair.

3. Reset the Olympus Stylus TG-850 iHS

If none of the previous solutions have resolved the issue, it is possible that a forced restart of the device may help resolve a software freeze.

Reset procedure

Remove the battery and memory card from the camera, then wait a few minutes. Reinsert the battery and memory card, and try turning the device back on by pressing the power button.

4. Checking the usage conditions and waterproofing

The Olympus Stylus TG-850 iHS is designed to be weather-resistant, waterproof, and shockproof, but it is still important to check if it has been exposed to extreme conditions.

Exposure to moisture

If the device has been submerged in water or exposed to humid conditions for an extended period, this could have affected its internal components. In this case, it is recommended to let the device dry completely before attempting to turn it on again.

Shocks and impacts

Although the TG-850 is designed to withstand shocks, severe impacts can damage the device. If you have recently dropped the device, it is possible that internal components may have been affected.

5. Contacting Olympus customer service

If none of the solutions above resolve the issue, it may be time to contact Olympus customer service. The Olympus Stylus TG-850 iHS is covered by a warranty, and a professional can diagnose and repair the device if necessary.

How to contact Olympus support?

Visit the Olympus website to find customer support contact information or use the online form to describe the issue you are experiencing.

Conclusion

When the Olympus Stylus TG-850 iHS does not turn on, it is important to proceed step by step: check the battery, inspect the power button, perform a reset, and ensure that no external damage has affected the device. By following these tips, you may be able to resolve the issue without needing to call a professional.

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