FixDeviceProblems.comWhat to do if your ZOSKVEE watch is not receiving notifications from your smartphone
Introduction to the notification problem
Smartwatches like the ZOSKVEE are practical tools for receiving instant notifications directly on your wrist. However, there may be times when your watch does not receive notifications from your smartphone. If you encounter this issue, here are some solutions to resolve the situation and fully enjoy the features of your watch.
Check the Bluetooth connection of your ZOSKVEE watch
A stable Bluetooth connection is essential for receiving notifications. If your ZOSKVEE watch is not receiving notifications, start by checking that the Bluetooth connection between your smartphone and the watch is active. To do this:
- Ensure that Bluetooth on your smartphone is turned on.
- Check if the ZOSKVEE watch is properly paired with your phone via the dedicated app.
If the connection is interrupted, restore it by disconnecting and then reconnecting the watch via the mobile app.
Set up notifications on the ZOSKVEE watch
It is important to ensure that the notification settings are correctly configured on the ZOSKVEE watch. Here are the steps to follow:
- Access the settings menu on the watch.
- Enable the notification reception feature, including alerts for messages, calls, and other applications.
The ZOSKVEE watch supports numerous notifications, such as text message alerts, incoming calls, and notifications from third-party applications like WhatsApp, Instagram, or Facebook.
Check permissions on the companion app
For notifications to arrive on your ZOSKVEE watch, the companion app must have the necessary permissions on your smartphone. Go to the app settings and make sure that all notifications are enabled for your watch.
Check notification settings on your smartphone
Your smartphone settings may block certain notifications. To resolve this issue, check the following:
- Make sure that notifications are enabled for the apps you want to receive alerts from.
- Check that "Do Not Disturb" mode is turned off.
Call and message notifications must be enabled to be transmitted to the ZOSKVEE, which will alert you through its touchscreen and built-in vibrator.
Restart the ZOSKVEE watch
If after checking the connections and settings, notifications still do not appear, restarting the watch can sometimes resolve temporary issues. To restart your ZOSKVEE watch:
- Press and hold the power button to turn it off, then turn it back on after a few seconds.
This helps reset the connections and relaunch the companion app.
Check the battery
The ZOSKVEE offers long-lasting battery life for extended use. However, if the battery is too low, certain features, such as notifications, may be automatically disabled. Check the battery level and recharge the watch if necessary.
Update the firmware of the ZOSKVEE watch
A firmware update can resolve bugs and improve notification reception. Check if a new version is available by accessing the ZOSKVEE watch companion app. If an update is offered, follow the instructions to update the firmware.
Conclusion
By following these simple steps, you should be able to resolve the notification reception issue on your ZOSKVEE watch. If the problem persists, do not hesitate to contact ZOSKVEE customer support for technical assistance. Enjoy all the features of your connected watch, such as heart rate monitoring, blood pressure tracking, and calories burned, while staying connected to your notifications.