What to do if your Xiaomi Redmi Note 13 Pro won't turn on?

The Xiaomi Redmi Note 13 Pro is a high-performance smartphone that appeals to many users thanks to its impressive features such as a 6.67-inch AMOLED display, long-lasting battery, and Snapdragon 695 processor. However, like any electronic device, there may come a time when your device refuses to turn on. If you find yourself in this situation, here are some simple steps to troubleshoot the issue and revive your phone.

Check the battery of the Xiaomi Redmi Note 13 Pro

The first thing to do when your Xiaomi Redmi Note 13 Pro won't turn on is to check if the battery is completely drained. Although this smartphone is equipped with a 5000 mAh battery for optimal autonomy, it is possible for the charge level to drop to zero. Connect your device to a charger and wait a few minutes before trying to turn it on again.

Issues with the cable or charger

If your phone isn't charging, the problem could be with your cable or adapter. Try a different compatible charger and make sure that the charging port is clean and free of debris.

Perform a forced restart

If your phone still doesn't respond after being connected to a power source, a forced restart may help. On the Xiaomi Redmi Note 13 Pro, you can force a restart by pressing and holding the power button and the volume down button simultaneously for about 10 seconds.

Test the functionality recovery

This action may reset the system and resolve any potential software glitches. If your Xiaomi Redmi Note 13 Pro restarts, you can use the AMOLED display again to navigate your apps and enjoy its advanced features.

Inspect the AMOLED display

The issue might originate from the display itself rather than the phone. The Xiaomi Redmi Note 13 Pro is equipped with a 6.67-inch AMOLED display, known for its clarity and visual quality. If the screen doesn't light up, it may be helpful to check if the device is functioning normally by listening for sounds or observing vibrations.

Display or broken screen issue

If you hear sounds or the phone vibrates, the screen may be damaged. In this case, it may be necessary to have the device inspected by a professional or to contact Xiaomi technical support.

Hard reset

If none of the previous solutions work, you can try resetting the phone to its factory state by performing a hard reset. Note: this operation will erase all your data, so only perform this step if you are sure you cannot restart your phone any other way.

How to perform a hard reset

To perform a reset, first turn off your phone, then press and hold the volume up and power buttons simultaneously for a few seconds. Once in the recovery menu, choose the factory reset option using the volume buttons.

Contact Xiaomi technical support

If after all these steps your Xiaomi Redmi Note 13 Pro still does not turn on, it may be time to contact technical support. Xiaomi offers excellent customer service that can guide you through other solutions or arrange a repair if necessary.

Warranty and assistance

The Xiaomi Redmi Note 13 Pro is covered by a 2-year warranty, allowing you to benefit from repairs or replacements in case of material defects. Don't hesitate to contact support for more details on warranty coverage.

Conclusion

In summary, if your Xiaomi Redmi Note 13 Pro won't turn on, several simple solutions may resolve the issue: check the battery, perform a force restart, test the AMOLED screen, or reset the device. If needed, remember that Xiaomi technical support is there to help you.

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