What to do if your Segway Navimow encounters obstacles or does not avoid them properly?

The Segway Navimow is an advanced robotic mower designed to provide precise and efficient mowing thanks to its GPS positioning system and sophisticated sensors. However, there may be times when your Navimow encounters obstacles or does not avoid them as intended. Here are some steps to follow to resolve these issues.

Check the obstacle avoidance sensors

Inspecting the sensors

The Navimow is equipped with ultrasonic sensors that detect obstacles in its path. If your mower is not avoiding them properly, start by inspecting these sensors to ensure they are not blocked by dirt or debris.

Cleaning the sensors

Use a soft, dry cloth to gently clean the sensors. Avoid using water or chemicals that could damage the electronic components.

Update the Navimow software

Checking for updates

Make sure your Navimow has the latest version of the software. Updates can enhance obstacle detection performance and fix any bugs.

Update procedure

Connect your mower to the Navimow app via a 4G or Wi-Fi connection. Access the settings and look for available updates. Follow the on-screen instructions to install the latest version.

Properly configure the virtual boundaries

Defining mowing zones

The Navimow uses virtual boundaries to define mowing areas. If these boundaries are not properly defined, the mower may encounter unexpected obstacles.

Using the Navimow app

With the Navimow app, you can easily set and adjust the boundaries of your lawn. Make sure that the restricted areas are correctly configured to avoid obstacles such as flower beds or garden furniture.

Check the installation of the charging station

Proper positioning

The charging station should be installed on a flat and clear surface, without obstacles nearby. This allows the Navimow to dock and recharge effortlessly.

Avoid interferences

Keep the charging station away from metallic objects or sources of electromagnetic interference that could disrupt the Navimow's GPS signal.

Contact Segway customer service

Professional assistance

If, after following these steps, your Navimow continues to have obstacle avoidance issues, it is recommended to contact Segway customer service for professional assistance.

Contact information

You can find the contact details for customer service in the user manual provided with your mower or on the official Segway website.

By following these tips, you should be able to resolve the obstacle avoidance issues with your Segway Navimow and fully enjoy its advanced features for a perfectly maintained lawn.

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