FixDeviceProblems.comWhat to do if your Galaxy Watch heart rate sensor is not working
Check your Galaxy Watch settings
Before you worry, make sure your Samsung Galaxy Watch is properly configured. The heart rate sensor may not work if the settings are incorrect. Go to your watch settings and ensure the "Heart Rate Tracking" feature is enabled.
Make sure the watch is properly positioned
The heart rate sensor on the Samsung Galaxy Watch is designed to work optimally when it is snug on your wrist. If the watch is too loose, it may interfere with the sensor. Try repositioning the watch so it is in good contact with your skin, not too tight and not too loose.
Optimal positioning
The sensor works best when the watch is placed just above the wrist bone, on the inner side. Also, make sure the watch is clean and nothing is blocking the sensor.
Clean the sensor
The heart rate sensor can accumulate sweat or dust, which may interfere with its ability to accurately measure your heart rate. Use a soft cloth to clean the sensor on the back of your Samsung Galaxy Watch. Make sure the watch is turned off before cleaning it.
Restart your Galaxy Watch
If the heart rate sensor still isn’t working, try restarting your watch. This can resolve temporary software issues affecting the sensor's proper functioning. Press and hold the power button on the Galaxy Watch to perform a complete restart.
Check software updates
Software updates can fix bugs and improve the performance of the sensor. Make sure your Samsung Galaxy Watch is up to date by checking for the latest updates via the Galaxy Wearable app or directly from the watch settings.
How to check for updates
In your watch settings, go to "About" and then to "Software updates." If an update is available, follow the instructions to install it.
Consult the user manual
If none of these solutions work, there may be a hardware issue. Consult the user manual for your Galaxy Watch for more details on troubleshooting or contact Samsung support for additional assistance.
Product features to know
The Samsung Galaxy Watch is equipped with an optical sensor to continuously monitor your heart rate. This feature is part of the many characteristics of the watch, including its 1.4-inch AMOLED display, impressive battery life of up to 40 hours, and water resistance of up to 50 meters.
Conclusion
By following these simple steps, you can resolve common issues related to the heart rate sensor of your Samsung Galaxy Watch. If problems persist, it is always recommended to contact Samsung technical support for more in-depth solutions.