What to do if your EcoFlow RIVER 2 displays an 'overload 50Hz' error?

Understanding the 'overload 50Hz' error

The 'overload 50Hz' error on the EcoFlow RIVER 2 indicates an electrical overload related to connected devices exceeding the product's limits. This error may be due to excessive power consumption or incorrect frequency settings.

Check the connected devices

Disconnect all plugged-in devices and restart your EcoFlow RIVER 2. Then, plug them in one by one to identify which one is causing the issue. Note that the device can support a specified maximum power, which is an important feature.

Recheck the frequency

Ensure that the output frequency is set to 50 Hz if you are using devices compliant with this standard. The EcoFlow RIVER 2 is designed to be versatile and can also operate at 60 Hz if necessary.

Optimizing the use of your EcoFlow RIVER 2

This portable generator is perfect for daily use or emergency situations. Make sure to use the output power and ports within the limitations to avoid overloads.

Important features

The EcoFlow RIVER 2 offers fast charging in less than 1 hour, a high-quality lithium battery, and a portable capacity ideal for on-the-go use. These features make it a robust and reliable choice.

Using the built-in protection

The integrated technology protects against overloads. If the message 'overload 50Hz' appears frequently, reset the system using the included safety options.

When to contact technical support

If the error persists after following the steps above, contact EcoFlow technical support. Keep on hand information such as the exact model, here the RIVER 2, and the specific circumstances of the error.

Additional information

If needed, also check the specifications of your model. The EcoFlow RIVER 2 offers intelligent energy management and advanced features to prevent common errors.

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