FixDeviceProblems.comWhat to do if your Candy CSOEC10TREX dryer won't stop running?
The Candy CSOEC10TREX dryer is a practical and efficient appliance, offering a capacity of 10 kg and an energy class B. However, like any household appliance, it can encounter technical issues. One of the most common problems is when the dryer won't stop running, even after the drying cycle is complete. Here are some suggestions to explore in order to resolve this issue quickly.
1. Check the door of the Candy CSOEC10TREX dryer
If your dryer won't stop, the first thing to check is the door. Make sure it is properly closed. A faulty door lock can prevent the appliance from detecting the end of the cycle and cause it to keep running. The door of the Candy CSOEC10TREX is equipped with a secure locking system to avoid this type of problem, but it remains an important point to check.
2. Clean the lint filter
A clogged lint filter can cause a malfunction in the drying process, which could make the dryer run longer. The CSOEC10TREX model is equipped with an easily accessible filter to allow you to clean it after each use. If this filter is dirty, the dryer may detect a buildup of heat and continue to operate without stopping.
How to clean the lint filter?
To clean the filter, open the dryer door and remove the lint filter. Remove the accumulated lint, then wash the filter under warm water. Make sure it is completely dry before replacing it.
3. Check the temperature sensor
The Candy CSOEC10TREX dryer is equipped with a temperature sensor that detects the heat inside the drum. If this sensor is faulty or dirty, it may send incorrect signals to the appliance, causing a malfunction in the cycle. It is advisable to regularly check the condition of this sensor and clean it if necessary.
4. Ensure the water reservoir is emptied
The Candy CSOEC10TREX model uses a condensation system, which means that the water collected during drying is stored in a reservoir. If this reservoir is full, it can lead to operational issues and prevent the dryer from stopping correctly. Therefore, regularly check the water level and empty the reservoir when necessary.
Where is the water reservoir located?
The tank is located at the front of the device, just below the control panel. It is easy to access and can be removed effortlessly for emptying. If you do not regularly empty this tank, it can lead to an overload of the device and prevent it from functioning properly.
5. Check the selected program
It is possible that the dryer is set to a program that lasts longer than expected. The CSOEC10TREX model offers a wide range of programs, including a quick drying and a special program for delicate clothes. Make sure you have selected the right program for your type of laundry. Some programs may take longer, which could give the impression that the device never stops.
6. Restart the Candy CSOEC10TREX dryer
If none of the previous solutions have worked, it may be helpful to restart the dryer to reset its electronic system. Press the stop button, unplug the device, and then plug it back in after a few minutes. This will reset the sensors and resolve any minor software bugs.
Why restart the device?
The Candy CSOEC10TREX dryer is equipped with modern technology that manages different drying parameters. However, sometimes a small bug or electronic issue can prevent the device from behaving as expected. A simple restart can often resolve this kind of issue.
7. Contact Candy customer service
If after all these checks your Candy CSOEC10TREX dryer still does not stop, it is time to contact customer service. This model comes with a 2-year warranty, which means you can get help for free if the problem persists. Candy customer service will be able to guide you through troubleshooting or direct you to a qualified technician.
Why contact Candy customer service?
Candy's customer service offers specialized assistance for all models of household appliances, including the CSOEC10TREX dryer. In the event of a major technical issue, the team can analyze the situation and propose a suitable solution.
Conclusion
If your Candy CSOEC10TREX dryer does not stop working, there are several simple solutions to try. By checking the door, the lint filter, the temperature probe, and the water tank, you can resolve most issues. If the problem persists, do not hesitate to contact customer service for professional help. With its 10 kg capacity and numerous practical features, the Candy CSOEC10TREX remains an excellent option for drying your clothes.