Touchscreen malfunctions of the Redmi Note 12: how to fix them
The Xiaomi Redmi Note 12 is a smartphone that offers an excellent user experience with its large 6.67-inch AMOLED display. However, like any electronic device, it is not immune to certain malfunctions, particularly with the touchscreen. If you are experiencing issues with the touchscreen on your Redmi Note 12, this article provides practical solutions to address them and improve your experience.
Common causes of touchscreen malfunctions
Touchscreen issues can be caused by various factors. Before rushing into an expensive repair, it is essential to understand the possible causes.
1. Software issues
The Xiaomi Redmi Note 12, equipped with Android 13 and MIUI 14, may sometimes encounter software bugs that affect the responsiveness of the touchscreen. A system update can resolve many problems.
2. Interference from third-party applications
Poorly optimized or conflicting applications can cause anomalies on the touchscreen. In this case, restarting in safe mode can help isolate the problematic application.
3. Faulty screen or components
Although the Redmi Note 12 is equipped with a high-quality FHD AMOLED display, shocks or excessive pressure can damage the touchscreen. In these cases, a repair or screen replacement may be necessary.
How to resolve touchscreen issues on the Redmi Note 12?
Here are several solutions to try to correct the touchscreen malfunctions on your Redmi Note 12.
1. Check for software updates
The Xiaomi Redmi Note 12 regularly receives updates for MIUI and Android that fix bugs and improve device performance. Make sure your phone is up to date to avoid issues related to outdated software.
2. Restart your phone in safe mode
Restarting in safe mode temporarily disables third-party applications. This can help identify if a particular application is causing the touchscreen malfunction.
3. Clean the screen and remove any protection
A dirty screen or a poorly installed protector can affect the responsiveness of the touchscreen. Use a soft, clean cloth to clean the screen of your Redmi Note 12, and ensure that any protective film is properly positioned or removed if necessary.
Factory reset: a radical solution
If none of the previous solutions work, a factory reset may be an option. This will restore your Xiaomi Redmi Note 12 to its original settings, eliminating any software issues. However, be sure to back up all your data before proceeding.
1. Back up your data
Before performing a factory reset, it is essential to back up all your information, such as your photos, contacts, and important applications.
2. Perform the factory reset
To reset your Redmi Note 12, go to settings, select “Backup and reset,” then choose “Factory data reset.” Follow the on-screen instructions to complete the process.
When to call a professional?
If after all these steps your touchscreen still malfunctions, it is possible that the problem is hardware-related. In this case, it is recommended to contact an authorized Xiaomi technician for repair. The Xiaomi Redmi Note 12 is a high-performance device, but like any electronic product, it can experience mechanical failures requiring professional intervention.
1. Hardware check
A professional can check if internal components such as the digitizer or AMOLED screen are damaged and proceed with a replacement if necessary.
2. Warranty and after-sales service
If your device is still under warranty, you can contact Xiaomi's customer service for a repair or replacement of the touchscreen under warranty conditions.
Preventing future touchscreen issues
To prevent touchscreen malfunctions from recurring, here are some maintenance tips for your Xiaomi Redmi Note 12:
- Use a protective case to avoid direct impacts on the screen.
- Opt for a high-quality protective film to shield the AMOLED screen from scratches.
- Clean the screen regularly with a microfiber cloth.
- Avoid using the screen with dirty or wet hands.
By following these tips, you can extend the lifespan of your Redmi Note 12's touchscreen and enjoy a smooth and pleasant user experience.
In conclusion, while touchscreen malfunctions may occur on the Xiaomi Redmi Note 12, most problems can be resolved with simple and effective solutions. If issues persist, it is best to consult a professional for repair or screen replacement. Enjoy your smartphone with peace of mind thanks to these tips!