FixDeviceProblems.comThe Redmi Watch 3 Active Does Not Receive SMS: Troubleshooting Guide
Introduction to the Redmi Watch 3 Active
The Xiaomi Redmi Watch 3 Active is an affordable yet high-performing smartwatch designed to help you stay connected throughout the day. Featuring a 1.83-inch touchscreen and long-lasting battery, it’s ideal for those looking for a watch with practical features without breaking the bank. However, some users may encounter difficulties, particularly with receiving SMS on their watch. Here is a guide to resolving this issue.
Check the watch's compatibility with your phone
The first step in resolving the SMS reception issue on the Redmi Watch 3 Active is to ensure that your watch is properly paired with your smartphone. The watch works with Android 6.0 or higher and iOS 12.0 or newer. If the watch is not correctly connected to your phone, it will not receive notifications, including SMS.
Steps to check the Bluetooth connection
- Make sure your phone's Bluetooth is turned on.
- Open the Xiaomi Wear app on your smartphone and check that the watch is connected.
- If the connection is lost, try restarting both the watch and the phone.
- Try to re-pair the two devices if necessary.
Correctly configure SMS notifications
Once your watch is paired, it is essential to configure the notifications correctly. By default, the Redmi Watch 3 Active allows you to receive notifications, including text messages, but you need to ensure that the settings are properly adjusted.
Enable notifications in the Xiaomi Wear app
To receive your SMS, open the Xiaomi Wear app, go to the watch settings section, and enable SMS notifications. Also, ensure that your phone allows notifications from other applications.
Restart the watch and the phone
If the problem persists after checking the connection and notification settings, restarting both devices can often resolve minor software issues.
Instructions for restarting the Redmi Watch 3 Active
- Press and hold the side button until the options menu appears.
- Select "Restart" to reboot the watch.
Updating the watch software
The Xiaomi Redmi Watch 3 Active operates on an operating system that can receive software updates. It is important to regularly check for updates, as they can resolve synchronization issues, including receiving SMS.
How to check for updates
- Open the Xiaomi Wear app on your phone.
- Go to the watch settings and look for the firmware update option.
- If an update is available, follow the on-screen instructions to install the new software version.
Resetting the watch settings
If after all these steps the watch still does not receive SMS, a factory reset may be necessary. This can resolve issues related to corrupted settings or persistent software bugs.
Procedure for resetting the Redmi Watch 3 Active
- Go to the watch settings.
- Select "Reset watch" and confirm the action.
- Once the watch is reset, you will need to pair it again with your phone.
Additional checks
If the problem persists, here are some additional checks you can perform:
- Ensure your phone is not in "Do not disturb" or "Silent" mode.
- Check that the default messaging app on your phone is properly configured.
- Test with another phone to see if the issue is related to your current smartphone.
Conclusion
Although the Redmi Watch 3 Active is a reliable and affordable watch, SMS reception issues can occur for various reasons. By following this troubleshooting guide, you should be able to resolve most SMS notification issues on your watch. If the problem persists, contacting Xiaomi support may be a good option for additional assistance.