FixDeviceProblems.comSolutions to touch screen malfunctions of Huawei watches
Huawei smartwatches, such as the HUAWEI Watch GT 4, are sophisticated devices combining performance and elegant design. However, some users may encounter issues with the touch screen. Whether you are a sports enthusiast or a daily user, a faulty touch screen can negatively impact your experience with the watch. In this article, we will explore solutions to the touch screen malfunctions of Huawei watches and guide you on how to easily resolve these issues.
1. Checking touch screen settings
Before seeking complex solutions, it is important to check the settings of your watch. The HUAWEI Watch GT 4 features a 1.43-inch AMOLED touch screen, which offers excellent responsiveness. However, incorrect settings can affect its proper functioning.
1.1 Resetting screen settings
If your touch screen is not responding correctly, try resetting the display settings of your watch. Go to the settings, then select the "Reset screen" option to restore the default settings.
1.2 Disabling power-saving mode
The power-saving mode of your watch may limit certain features of the touch screen. To avoid any malfunction, check if this mode is enabled and disable it if necessary.
2. Checking for external interference
External interference, such as humidity, dust, or debris, can hinder the proper functioning of the touch screen. Huawei watches like the HUAWEI Watch GT 4 are designed to be water-resistant with a 5 ATM rating, but substances like sweat or dust can sometimes affect the screen's responsiveness.
2.1 Cleaning the touch screen
Regular cleaning of the screen is essential to maintain its responsiveness. Use a soft, non-abrasive cloth to clean your watch's screen. Avoid chemicals that could damage the surface.
2.2 Checking weather conditions
If you use your watch in a very humid or very cold environment, it may temporarily affect the performance of the touch screen. In this case, allow the watch to warm up to room temperature before using it.
3. Restarting the watch
A simple restart can resolve a wide variety of software issues, including touch screen malfunctions. Press and hold the watch button to turn off and restart the device. This can restore the proper functioning of the touch screen.
4. Updating the watch software
Huawei watches benefit from regular updates that fix bugs and improve features. If your touchscreen is experiencing issues, a system update may be necessary to resolve the problem. The HUAWEI Watch GT 4, for example, operates on the Huawei Lite OS system, which is constantly updated to ensure optimal performance.
4.1 Check for available updates
Access the Huawei Health app on your smartphone to check if an update is available for your watch. If a new software version is available, download and install it to enhance the performance of the touchscreen.
5. Hardware solutions: check for physical damage
In cases of severe impacts or falls, the touchscreen of your watch may suffer internal damage. The HUAWEI Watch GT 4 features a robust and stylish design, but a direct impact on the screen can lead to malfunctions.
5.1 Checking the screen for cracks or damage
Carefully inspect the touchscreen for any cracks or breaks. If you notice any damage, it is advisable to contact customer service for a screen replacement or a complete diagnosis.
6. Advanced solutions: factory reset
If all previous solutions have not resolved your issue, a factory reset may be considered. This will erase all data on your watch but may resolve software-related problems or incorrect settings.
6.1 How to perform a factory reset?
To perform a factory reset, go to the watch settings, select "System," then "Reset." Confirm the operation and wait for the watch to restart. You will then need to reconfigure your watch.
7. Contact Huawei support
If despite all these solutions, your touchscreen still does not work properly, it is recommended to contact Huawei customer support. The HUAWEI Watch GT 4 is covered by a warranty, and customer service can provide you with a repair or replacement solution if necessary.
7.1 How to contact support?
You can contact Huawei support via their website or by calling customer service. Make sure to have your serial number and all necessary information about your watch to expedite the process.
Conclusion
Malfunctions of the touchscreen on Huawei watches can be frustrating, but most problems can be easily resolved with simple solutions like checking settings, cleaning the screen, or updating the software. If these solutions are not sufficient, hardware diagnostics or a factory reset may resolve more complex issues. In any case, Huawei offers excellent support for its products, and you will be able to quickly restore a functional watch.