Issues during calls with the Redmi Note 12: how to resolve them

The Xiaomi Redmi Note 12 is a highly appreciated smartphone for its solid technical features and excellent value for money. However, some users may encounter difficulties during calls, whether in terms of audio quality, reception, or call management. In this article, we will explore the common problems faced with the Redmi Note 12 and provide practical solutions to resolve them.

1. Audio quality issues during calls

One of the most frequently reported problems by users of the Redmi Note 12 is the audio quality of calls. Some complain about low sound or interference during conversations. Here are some solutions to improve this experience:

Check network coverage

The quality of the call heavily depends on network coverage. If you are in an area with weak signal, it may lead to dropouts or poor audio quality. Try moving to a location with better network coverage to see if the problem persists.

Check the speaker and microphone

Make sure that the speaker and microphone of the Redmi Note 12 are not obstructed by dust or debris. If necessary, clean the speaker and microphone grills using a soft cloth or a fine brush.

Update the phone's software

The Redmi Note 12 has regular software updates that can fix bugs related to call quality. Ensure that your device is up to date by going to settings, then to the "System Update" section.

2. Dropouts during calls

Dropouts during calls are another common issue for users of the Redmi Note 12. This phenomenon may be related to network issues or incorrect settings. Here are some tips to resolve this problem:

Test with another SIM card

If you are experiencing dropouts, it is possible that the problem is related to your SIM card. Try using another SIM card to see if the dropouts persist. If the problem disappears, contact your operator to check if there are network issues affecting your line.

Reset network settings

Resetting the network settings can sometimes resolve connectivity issues. Go to your phone's settings, then to "Additional Settings" and select "Reset Network Settings." This action will reset your Wi-Fi, Bluetooth, and mobile data connections.

Check the battery status

When the phone's battery is low, there may be a reduction in network performance, leading to call dropouts. Ensure that your Redmi Note 12's battery is sufficiently charged before making important calls.

3. Poor call reception

If you are having difficulty receiving calls, it may be due to network issues or an incorrect setting on your device. The Redmi Note 12 is equipped with advanced network technology, but several factors can interfere with call reception.

Check network settings

The Redmi Note 12 supports 5G connectivity as well as 4G and 3G networks. Make sure your phone is configured to use the correct type of network based on your carrier. Go to "Settings" > "SIM cards & mobile networks" to check and adjust these settings.

Use airplane mode to reset the connection

If call reception is poor, try putting your device in airplane mode for a few seconds and then turning it off. This can help reset the network connection and improve reception.

4. Calls that drop immediately after connecting

Calls that drop immediately after being connected can be very frustrating. This issue can have several possible causes, ranging from your phone's configuration to problems with your carrier.

Check SIM card configuration

Sometimes, a poorly inserted or misconfigured SIM card can cause call interruptions. Remove and reinsert the SIM card in the Redmi Note 12 to ensure it is properly placed. If the problem persists, try another SIM card.

Contact your mobile carrier

If you have checked all settings and calls continue to drop, it is recommended to contact your mobile carrier to check for any issues on their network or with your line.

5. Conclusion: Optimize the calling experience on the Redmi Note 12

The Xiaomi Redmi Note 12 is an excellent phone with solid performance, including advanced network connectivity. However, as with any device, issues can arise. By following the steps and advice mentioned above, you should be able to easily resolve call-related difficulties. If the problem persists, do not hesitate to consult Xiaomi's technical support or your mobile carrier for a more in-depth diagnosis.

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