How to solve base station signal problems with the Gardena Sileno robotic mower?

The Gardena Sileno robotic mower is known for its ability to mow lawns up to 750 m² evenly and without leaving tracks. However, signal problems between the mower and its base station can occur. Here’s how to identify and resolve them.

Identifying signal problems

Common symptoms

  • The mower does not return to the charging station.
  • Error messages indicating a signal loss.
  • Frequent stops during mowing.

Possible causes

  • Electromagnetic interference.
  • Issues with the peripheral cable.
  • Physical obstacles between the mower and the station.

Solutions to improve the signal

Check the peripheral cable

Ensure that the peripheral cable is properly installed and intact. A damaged cable can disrupt the signal.

Eliminate interferences

Keep the base station away from other electronic devices that may cause interference.

Correctly position the base station

Place the station in an open area, free of obstacles, to facilitate communication with the mower.

Regular maintenance for optimal performance

Cleaning the mower

Regularly clean the mower to prevent the buildup of debris that could affect its operation.

Software updates

Check for available updates for the mower's software to benefit from the latest improvements.

When to contact technical support?

If problems persist after following these steps, it is recommended to contact Gardena's technical support for further assistance.

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